• Change Fees: Payrafi has the right to adjust its fees for money transfer services. However, Payrafi will always provide customers with prior notice of any fee changes, ensuring transparency and allowing customers to make informed decisions.

• Adjust Transfer Processing Times and Procedures: Payrafi reserves the right to modify the processing times and procedures for money transfers. These adjustments may be made to improve efficiency, enhance security measures, or ensure compliance with regulatory requirements. Payrafi will notify customers of any changes to transfer processing times and procedures, keeping them informed and updated.

• Change Private and Data Protection Policies, User Agreements, and Terms and Conditions: Payrafi reserves the right to modify its private and data protection policies, user agreements, and terms and conditions. Such changes are made to accommodate evolving legal and regulatory requirements, improve user experience, or address any other pertinent concerns. Payrafi will notify customers of any updates to these policies, agreements, or terms and conditions, ensuring transparency and allowing customers to review and understand the changes.

• Update Payrafi Website and App Contents: Payrafi has the right to update its website and app contents, including features and user interfaces. These updates are designed to enhance the user experience, introduce new functionalities, and improve the overall performance of the platform.

• Update KYC Information: Payrafi may require customers to update their Know Your Customer (KYC) information, including personal data, photos, and proof of address. This is done to comply with regulatory requirements and ensure the accuracy and currency of customer information. Payrafi will communicate any requests for KYC updates clearly to customers, enabling them to provide the necessary information promptly.

• Question and Investigate Customer Deposits and Transfers: Payrafi has the right to question and investigate customer deposits and transfers for anti-money laundering (AML) and anti-terrorism financing (ATF) compliance. This may involve requesting additional information, source of funds, sender and receiver Identification card, mobile number and address from customers when necessary. These measures are in place to maintain the integrity of the Payrafi platform, prevent illicit financial activities such as money laundering and terrorism financing, and contribute to global security efforts.

• Share Customer Data with Government Authorities: Payrafi may be legally obligated to share customer data and transaction reports with government authorities as required by law, particularly in relation to anti-terrorism financing (ATF) measures. This ensures compliance with regulations related to financial transactions and contributes to the prevention of terrorist activities.

• Cancel or Hold Customer Deposits and Transfer Orders: Payrafi may cancel or temporarily hold customer deposits and transfer orders under certain circumstances. Such actions are taken in accordance with internal policies, compliance requirements, or when investigations are necessary to ensure the safety and security of the platform and its users.

• Terminate Customer Accounts: Payrafi has the right to terminate customer accounts in cases of security concerns, suspicious activities, or fraudulent behavior. Such actions adhere to applicable laws and regulations and are taken to protect the interests of Payrafi and its user community.

To maintain the highest standards the Payrafi Rights and responsibilities we reserve the right to change this Policy from time to time. When we do, we will let you know by appropriate means such as by posting the revised text on this page with a new “Last Updated” date. All changes will become effective when posted unless indicated otherwise.

Thank you for choosing PayRafi.

V.01, Released 01. Aug.24